• *Reference price for an adult person in the following case: 2 nights in 2 double rooms (with 4 people) with half board, level 2 of the ferrata of Sabero and the rest of the services specified in the pack.
• The final price will be sent once the booking request has been made and will depend on the dates selected, number of people, etc.

Pack

• Pack subject to availability of the services included.
• Minimum advance booking of 10 days.
• Minimum 2-night getaway.
• For people over 18 years old.
• In the event of unforeseen circumstances, the final decision for the implementation or modification of the services of the Pack ultimately rests with the organiser or the providers of such services.
• Customer service and the performance of services are provided in Spanish, unless otherwise indicated.
• This pack does not include medical or cancellation insurance. You can take out your own if you wish.

Accommodation

• Rooms with private bathroom with the option of an extra bed or cot.
• Double bed or single bed according to demand and availability.
• Pets are allowed.
• Continental breakfast (from 07:00 to 10:00): self-service breakfast with coffee, juice, fruit, yoghurt, cereals, pastries and bread with substitutes.
• Dinner menu: starter, main course, coffee/dessert. Drink and bread included.
• Please advise for special menus or in case of food intolerances or allergies.
• Check out until 11:00.
• Nearby services: Banks, cafés, restaurants, pharmacies, petrol stations, hospital or doctor's surgery, bakeries, supermarkets or food shops, mechanics' workshops, shops selling or renting clothes and/or equipment.

Activities

• Difficulty:
  • Via Ferrata Cistierna: Low. K3/K4 level beginner's ferrata with a Tibetan bridge and vertical sections. No previous experience is required and it is suitable for everyone.
  • Via Ferrata SaberoMedium. Advanced K4 level ferrata, with vertical sections and traverses, ridge sections, several monkey bridges and the longest Tibetan bridge in Spain. Although no previous experience is required and it is suitable for everyone, it is recommended to have done a ferrata before.
    • Level 2: Ferrata complete except bridges “Variante del Triangulo”.
    • Level 3Ferrata complete.
• Location: Cistierna and Sabero.
• Duration: 2h - 3h each ferrata.
• It is recommended not to be afraid of heights or vertigo to do the via ferratas.

• When you request the reservation you will receive, via email, a private link with the final price of the Pack to complete the booking process.
• Upon payment, the amount will be held as a guarantee but will not be charged until the availability of the services included in the booking is confirmed.

• • If all services are available for the date and number of people selected, you will receive the confirmation email with the attached e-voucher (PDF) with all the details.

• • If it is not possible to confirm availability, equivalent alternatives in terms of dates or services will be proposed. If no alternative is accepted, the booking will be cancelled and the amount retained will be released.

Cancellation by the customer:

• FREE cancellation up to 14 days before the start date of the booking (check in date at the accommodation).
• If the cancellation is made between 14 and 7 days before the start date of the booking, 50% of the total amount of the booking will be refunded. It is possible to postpone the booking to another date within the following 12 months FREE of charge.
• If the cancellation is made less than 7 days in advance, the reservation fee will not be refunded.

For cancellations for justified reasons (force majeure, medical emergencies or other special cases), we recommend contacting Biosfy to assess the situation.

Cancellation or significant modification by the organiser or service providers:

In the event of cancellation for reasons beyond the customer's control or if significant changes to the content of the Pack occur before the start of the Pack, the following alternatives will be offered:

• Re-booking of the reservation or service on other dates agreed with the client.
• Re-placement in a similar service, subject to the client's consent.
• Refund of the full amount of the reservation.